In Lesson 1, we explored the fundamentals of Intelligent Process Management (IPM) - what it is, why it matters, and how it transforms business operations. Now, let's take a step back in time to understand how process management has evolved into what we know today.
From manual workflows to real-time, AI-driven systems, the journey of process management reflects a constant drive for improved efficiency, automation, and intelligence.
By the end of this lesson, you will: • Understand the historical evolution of process management from the 1960s to today • Identify key technological advancements that shaped modern IPM • Recognize the benefits, challenges, and future trends of IPM